Shipping & Returns

We offer free worldwide shipping on all orders. See below for the estimated time of delivery:

DESTINATION PRICE DELIVERY TIME
Within Europe Free 1 - 5 Working Days
Rest of the World Free 5 - 7 Working Days

Every purchase includes a 30-day trial period. It can be returned within a 30-day period, starting the day you have received the order, without having to state a reason.

3 years warranty is included with all our products. Please, see our Terms and Conditions for more information.

Please note, all items returned within the 30-day period must be in the same condition in which they were received. The returned products will be carefully examined, as they must be unworn and in their original packaging- containing everything as when received. To complete your return, we require a receipt or proof of purchase. If you are returning a watch you also need to include the Certificate of Authenticity that came with the purchase.

In case the products are received broken or damaged, you are obliged to inform us immediately and we will send further instruction on how to proceed.

If you want to return a product, we kindly ask you to contact support@gyllenwatches.com with your order number. We will then make sure you receive all of the instructions to return the product back to us. Once we have received the item returned item, we will process your return and complete your refund or replacement within 7 business days.